All rates are GST (15%) inclusive and are in New Zealand dollars ($NZD).
Reception is open daily.
8am – 8pm
PEAK - 25th December – 31st January & Waitangi Weekend
SHOULDER - 1st Feb – 30th Apr & 26th Sep – 24th Dec
LOW - 1st May – 25th September
Check-in and Check-out times
Check-in time is from 2pm on the day of arrival. Check-out time is 10am on the day of departure. Late check-outs may be possible with prior arrangement.
If you are arriving later than 10.30pm, we ask that you contact our reception staff during office hours to make alternative check-in arrangements.
You may call on 0800 246 823 or email firstname.lastname@example.org
Deposits and Payments
A one nights deposit is required for all reservations. For all peak season bookings a non-refundable $150.00 deposit is due at the time of booking. Payments can be made by Visa or Mastercard. A two percent surcharge applies to all Credit Card transactions.
Full payment is required at check-in time.
Deposits will be refunded if cancellation is made at least 24 hrs prior to the arrival date. A cancellation fee of $20.00 will be generated on all reservation deposits paid when cancelling. All peak season deposits are non-refundable.
No refunds will be given to guests checking out of the Park early, including weather disruptions.
Cancellation due to exceptional circumstances will be taken into consideration.
Minimum stay periods may apply to weekends, public holidays and peak season. Management reserves the right to alter tariffs without notice. Tariffs may change depending on availability.
Child ages are 1 to 14 years inclusive - where child rates are offered. Children under 1 year old stay free.
No animals are allowed into the Park during shoulder and peak season. Hot Water Beach Top10 Holiday Park accepts dogs on sites by pre-arrangement, between 1 May – 27 September (Low Season) each year, excluding school holidays.
Dogs are not permitted into guest accommodation – no exceptions.
We ask that all guests restrict their noise level after 10.30pm and before 7.00am. No music or radios after 10.30pm. Alcohol must only be consumed on sites booked to guests. Hot Water Beach Top 10 Holiday Park reserves the right to refuse entry and/or request termination of booking without refund regarding disorderly conduct.