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COVID-19 Awareness

 

TOP 10 CLEANLINESS COMMITMENT

Although New Zealand has arrived at Level 1, we still feel it necessary to continue to keep our guests and staff safe. The team here at Hot Water Beach TOP10 will continue with its precautionary measures to ensure every stay with us is safe, clean and comfortable.

We clean our units and facilities to ensure and comfort for our guests. Our measures include:

  • Rigorous cleaning and sanitization of units and communal facilities.
  • Frequent sanitization of highcontact points, such as door handles, light switches, reception counters, bathrooms, kitchens and tables.
  • Additional sanitizing of textiles such as couches and cushions.
  • Hand sanitizers placed at guest contact areas, such as reception, outside facility block and public bbq stations.

We care for our guests and employees by introducing additional measures to safeguard their wellbeing. Our measures include:

  • We offer contactless payment and checkin options.
  • All guests and supplier’s data is collected upon entry into the park.

We welcome our guests to our Holiday Park with the same warmth and hospitality as we have always done.

BOOK WITH CONFIDENCE GUARANTEE

We understand that the relative uncertainty we are all feeling right now might have implications for your confidence to book a stay at Hot Water Beach TOP 10 over the next couple of months and, with that in mind, to give you confidence in booking with us, we are offering free booking alterations and cancellations to all booking stays between the 13th May and 31st July 2020.

Our Covid-19 cancellation policy only applies to bookings made on our website and cancellations must be made at least 24hrs prior to arrival. 
 We wish you the best health and we look forward to seeing you in the future.